PROSPERA PLACE PROOF OF COVID-19 VACCINATION FAQ’S
GSL Group (GSL) is committed to providing a safe and healthy environment for all employees, fans volunteers and other visitors to our venues. In accordance with government and public health authority guidance and protocols, and the recent Provincial Health Order relating to COVID-19 vaccine passports, GSL will require all employees and guests, born 2009 or earlier, to show proof of vaccination before entering Prospera Place. Guests are required to show BC Vaccine Card on a mobile device along with a valid government photo ID (driver’s licence, BC Services Card, or Passport) that matches the name on your BC Vaccine Card.
Guests (5 and over) will also be required to wear a mask at all times.
Failure to comply with GSL policies will result in denial of entry where no refund will be provided. Thank you for your ongoing efforts as we continue to work together to protect the health and safety of our employees and fans.
What do I need to show for entry into Prospera Place?
Upon arrival at Prospera Place, you will need to have your BC Vaccine Card available on your mobile device along with 1 piece of Government issued photo ID that matches the name on your Vaccine Card.
What if I am attending an event at Prospera Place but am not from British Columbia?
Anyone attending an event at Prospera Place from outside of British Columbia will need to provide their Proof of Vaccination provided by their local government.
Are there any exceptions to this Proof of Vaccination Program?
Children under the age of 12 are not required to show proof of vaccination to attend events at Prospera Place.
Do I need to wear a mask?
Yes, as of August 25, the Province of British Columbia has re-introduced a mask order for all patrons born in 2009 or earlier (5+). Unless actively engaged in a sports activity on the ice or field, patrons are required to always wear a mask while inside a GSL Facility unless they are seated and actively eating or drinking.
I purchased tickets for an event prior to the announcement of the Proof of Vaccination Program and can no longer attend. How can I receive a refund for my purchase?
Refund policies for concerts at Prospera Place are at the discretion of the show organizers and vary from event-to-event. Please contact email@example.com for more information.
I do not have a mobile phone – how else can I provide my Proof of Vaccination?
You can print out your physical Vaccine Card through the Province of BC’s website. More information can be found here – www2.gov.bc.ca/vaccinecard.html
I only have my first dose of the COVID-19 vaccine – can I still attend an event at Prospera Place?
By September 13th, you must be partially vaccinated to access events at Prospera Place. You’re considered partially vaccinated with 1 dose. By September 17th, you must be fully vaccinated to access events at Prospera Place. You’re fully vaccinated with 2 doses.
Are the staff working at Prospera Place also vaccinated?
GSL Group (GSL) will require all guests, employees, and event staff to provide proof of full COVID-19 vaccination prior to entry to Prospera Place for all games, concerts and live events.